Welcome to SMS Mostro. These Terms of Use (“Terms”) govern your access to and use of our website, SMS sending platform, APIs, applications, and related services (collectively, the “Service”).

By creating an account, accessing the Service, or sending messages through our platform, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Service.


1. About Our Service

SMS Mostro provides SMS communication and messaging services that allow registered users and businesses to send SMS messages to mobile numbers through our platform.

Our services may include:

  • Bulk SMS sending
  • Transactional SMS
  • Promotional and marketing SMS
  • SMS APIs and integrations
  • Contact and recipient management
  • Message scheduling
  • Delivery reports and message tracking
  • Sender ID management
  • Account and messaging management tools

We reserve the right to modify, suspend, or discontinue any part of the Service at any time.


2. Eligibility

You must provide accurate and complete information when registering for an account.

You are responsible for ensuring that:

  • You are legally permitted to use the Service.
  • The information provided during registration is accurate.
  • You keep your account information up to date.
  • You are authorized to act on behalf of any business or organization associated with your account.

You may not create an account using false information or impersonate another person or organization.


3. Account Security

You are responsible for maintaining the confidentiality of your username, password, API credentials, and other account information.

You must immediately notify us if you believe that your account has been accessed without authorization.

You are responsible for all activities conducted through your account unless the activity resulted from our own security failure.

Do not share your account credentials or API keys with unauthorized individuals.


4. Acceptable Use

You agree to use the Service only for lawful and legitimate purposes.

You must obtain all necessary permissions and consents before sending SMS messages to recipients.

You must ensure that your messages comply with all applicable laws, regulations, telecommunications requirements, and industry standards in the countries where your messages are sent and received.

You are responsible for the content of all messages sent through your account.


5. Prohibited Activities

You must not use our Service to send, distribute, promote, or facilitate:

  • Spam or unsolicited messages
  • Fraudulent or deceptive messages
  • Phishing or scam messages
  • Malware, viruses, or malicious links
  • Messages intended to steal personal or financial information
  • Threatening, abusive, or harassing messages
  • Illegal products or services
  • Messages promoting unlawful activities
  • Content that infringes intellectual property rights
  • Content that violates privacy or data protection laws
  • Messages intended to bypass telecommunications restrictions
  • Fake, misleading, or unauthorized Sender IDs
  • Messages designed to evade spam detection or carrier filtering
  • Any content prohibited by applicable telecommunications providers or authorities

We may suspend or terminate accounts that violate these requirements without prior notice where necessary to protect our platform, customers, recipients, carriers, or the public.


|6. Consent and Recipient Lists

You are responsible for ensuring that recipients have provided appropriate consent where required by applicable law.

You must not purchase, rent, scrape, harvest, or otherwise obtain recipient lists through unauthorized means for use with our Service.

You must maintain appropriate records of consent where required.

If a recipient requests that they stop receiving your messages, you must honor the request and remove or suppress the recipient from future marketing communications as required by applicable law.


7. SMS Content

You are solely responsible for the content of SMS messages sent through your account.

We do not endorse, verify, or guarantee the accuracy of user-generated messages.

You agree not to use our Service to distribute content that is illegal, misleading, harmful, fraudulent, abusive, or otherwise prohibited under these Terms.

We reserve the right to review, block, filter, or reject messages when reasonably necessary to enforce these Terms, comply with applicable laws, or protect our network and third parties.


8. Sender IDs

Where supported, users may request or configure Sender IDs.

You are responsible for ensuring that you have the legal right and authorization to use any business name, brand name, trademark, or Sender ID submitted through the Service.

We may reject or disable a Sender ID if we believe it is unauthorized, misleading, fraudulent, or violates carrier or regulatory requirements.


9. Delivery of SMS Messages

SMS delivery depends on telecommunications networks, mobile operators, geographic restrictions, recipient devices, network availability, and other factors outside our control.

We do not guarantee that every SMS will be successfully delivered.

Messages may be delayed, filtered, blocked, rejected, or otherwise affected by mobile operators, carriers, governmental authorities, network providers, or technical conditions.

A message being accepted by our platform does not guarantee delivery to the recipient.


10. SMS Credits and Payments

Certain Service features may require prepaid credits, subscriptions, or other forms of payment.

Unless otherwise stated:

  • SMS credits are used for sending messages through the Service.
  • Applicable charges may vary by destination, carrier, message type, and service.
  • Credits may be deducted when messages are submitted for delivery.
  • Unused credits may be subject to our refund and expiration policies.
  • You are responsible for maintaining sufficient account balance.
  • Prices may change from time to time.

We reserve the right to suspend sending capabilities when an account has insufficient balance or unpaid charges.


11. Refunds

Refunds, credit adjustments, or reversals are subject to our applicable refund policy.

SMS messages that have been successfully submitted to telecommunications networks may not be refundable simply because the recipient did not receive or read the message.

If you believe that your account has been incorrectly charged, you should contact our support team with relevant transaction and message details.


12. API Usage

If you use our SMS API, you agree to:

  • Keep API keys and credentials secure.
  • Prevent unauthorized access to your API account.
  • Follow applicable rate limits and technical requirements.
  • Use the API only for lawful purposes.
  • Not attempt to disrupt, overload, reverse engineer, or compromise our systems.
  • Not use the API to send prohibited or unsolicited messages.

We may restrict, suspend, or revoke API access if excessive, abusive, suspicious, or unauthorized activity is detected.


13. Third-Party Services

Our Service may rely on telecommunications carriers, hosting providers, payment processors, cloud services, APIs, and other third-party providers.

We are not responsible for failures, delays, interruptions, or restrictions caused by third-party services that are outside our reasonable control.

Third-party services may have their own terms and privacy policies.


14. Privacy and Personal Data

Your use of the Service may involve the processing of phone numbers, contact information, message content, delivery information, and other data.

You are responsible for ensuring that your collection and use of recipient information complies with applicable privacy and data protection laws.

For information about how we collect, use, store, and protect personal information, please review our Privacy Policy.


15. Intellectual Property

All rights, title, and interest in the Service, including our website, software, platform, designs, logos, trademarks, documentation, and other materials, belong to [Company Name] or our licensors unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, reverse engineer, or create derivative works from our Service without our prior written permission, except where permitted by applicable law.

You retain ownership of content that you submit to the Service, subject to the rights necessary for us to provide the Service.


16. Account Suspension and Termination

We may suspend, restrict, or terminate your account if:

  • You violate these Terms.
  • You engage in fraudulent or suspicious activity.
  • You send spam or prohibited content.
  • Your account presents a security or legal risk.
  • You misuse our platform or API.
  • Required payments are not made.
  • We are required to do so by law, regulators, carriers, or service providers.

Where appropriate, we may provide notice before suspension or termination. However, immediate action may be taken where necessary to prevent abuse, fraud, security threats, or legal violations.


17. Service Availability

We aim to provide reliable and continuous access to our Service, but we do not guarantee that the Service will always be available, uninterrupted, secure, or error-free.

The Service may occasionally be unavailable due to maintenance, upgrades, technical issues, network failures, security incidents, or circumstances beyond our reasonable control.


18. Disclaimer

The Service is provided on an “as is” and “as available” basis to the maximum extent permitted by applicable law.

We do not guarantee:

  • That the Service will always operate without interruption.
  • That every SMS will be delivered.
  • That messages will be delivered within a particular timeframe.
  • That the Service will be completely free from errors or vulnerabilities.
  • That the Service will meet every particular business requirement.


19. Limitation of Liability

To the maximum extent permitted by applicable law, [Company Name] shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service.

This may include loss of profits, business interruption, loss of data, loss of customers, or loss of revenue.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.


20. Indemnification

You agree to defend, indemnify, and hold harmless [Company Name], its affiliates, employees, officers, agents, and service providers from claims, losses, damages, liabilities, costs, and expenses arising from:

  • Your use of the Service.
  • Your violation of these Terms.
  • Your SMS content.
  • Your violation of applicable laws or regulations.
  • Your violation of the rights of another person or organization.
  • Unauthorized or unlawful use of recipient data.


21. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we may update the “Last Updated” date at the top of this page. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.


22. Governing Law

These Terms shall be governed by and interpreted according to the laws applicable in the jurisdiction where [Company Name] is legally established, unless applicable law requires otherwise.

Any disputes shall be handled in accordance with applicable laws and the jurisdiction of the appropriate courts.


23. Contact Us

If you have questions regarding these Terms of Use, account restrictions, SMS compliance, or our services, please contact us:

Company: SMS Mostro

Website:https://smsmostro.com/

Email: info@smsmostro.com

By using SMS Mostro, you acknowledge that you have read, understood, and agreed to these Terms of Use.